What Personal Information About Customers Maniac Films Gather?
The information we learn from customers helps us personalize and continually improve your rental experience. Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way by email or phone for example. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future rentals for you, improving our web store features, and communication with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
- E-mail Communications: To help us make e-mails more productive to improve service and your rental experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and rental confirmations. If you do not want to receive e-mail from us, other than rental notifications and receipts, please adjust your "Subscription" preferences by logging into your account.
What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does Maniac Films Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. We do not sell on your email or address details. We do use some testimonial information on our own website and may use testimonial information on social media websites such as Linked In or facebook for marketing purposes.
We conform to the requirements of the Data Protection Act, 1998 and will post our data protection number online when it is available.
How Secure Is Information About Me?
We work hard to ensure the safety of your information through the use of encrypted online backups and internal procedures to destroy personal information in a timely manner. Some information in your account is accessible via password login but the majority of information is kept secure on our internal server and is not online.
Which Information Can I Access?
The Maniac Films rental website gives you access to a range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information - such as email, address, telephone details for billing and shipping. You can store up to five different shipping addresses and modify these as required when you are logged into your account.
Conditions of Use, Notices, and Revisions
If you choose to visit our website, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the United kingdom. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the & "Contact Us" link on the side menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, enquire, order, post reviews, or other methods of communication via our website or email us at Maniac Films. As a result of those actions, you might supply us with such information as your name, email address, postal address and phone numbers. Once a rental is booked you will supply proof of Identity information such as drivers license, passport and utility bills showing your name and address information. You will also supply debit or credit card details for billing unless bacs payments are selected.