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Shipping, Returns and Pickups |
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Where can we ship to?
We can ship to anywhere in the UK via courier for next day delivery (some areas including the Northern Highlands may take two days) and if booked before 3pm we can get your equipment to the courier on the same day to arrive the next day. We also ship to Ireland and can ship to other parts of Europe - please contact us for a specific shipping quote based on volumetric weight.
We can send small single items such as lenses via Royal Mail Special Delivery for next day delivery.
How much does it cost?
Cost is worked out by volumetric weight. This is defined by the courier and we always receive a quote from them and inform you of the price before shipping. The cheapest shipping cost is around £9 + VAT, although for small single items such as a 35mm lens, we can do this for as little as £6.50 + VAT using Special delivery next day.
How is it shipped?
Most of our equipment is shipped in Pelican (Peli) cases, which are hard wearing, shockproof, waterproof cases. Some larger equipment such as the Indie Dolly and tripods are sent in padded bags within solid cardboard boxes
How do I return the equipment?
our usual practice is to book the return courier for you and send you the paperwork - you print out the return labels and attach them to the gear. Some couriers will only let us book a week in advance, so for long rentals we will book it nearer to the collection date and e-mail you the documents.
For short rentals we usually supply the paperwork with the equipment, e-mailing a back-up copy to you as well in PDF format.
I live/am filming near you, can I collect the equipment?
Yes! We care happy for you to collect the equipment from us. Just let us know when you book the rental and we can arrange for someone to be here. We can also talk you through any questions you have and even demonstrate equipment before you take it away. We can arrange equipment specific training too if required. |
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Kit List Contents
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